DT
Dewald T

1 reviews | Active since Aug 2010

24 Jul 2025, 10:24

Sharing of Personal infomation and Bad Service

I have experienced issues with tracker since since the 3rd of June and you provide them with the relevant information and weeks go by without any response from them. The worst thing they have done is sent me a email with someone elses personal information - Name, Surname, Contact Number and address which is really scary. I wonder how many times something like this has happened? I would stay clear of them.

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Replies (2)
Tracker Connect
Tracker Connect's reply24 Jul 2025, 10:36
Official
 Good day

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 
Tracker Connect
Tracker Connect's reply24 Jul 2025, 14:01
Official
Good day Dewald,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been attended to.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect