1 reviews | Active since Nov 2020
Service --- NO service!!!
I contacted the call centre end of June to cancel my contract as the vehicle was sold. Due to call volumes I ended the call after staying on line for long periods of time. Numerous emails sent (dated from 24/06/2022) - nothing. I then stopped the debit order, thinking that this will result in someone contacting me. Resent email 28/06/2022 and again 14/07/2022. Response received on 09/08/2022. Contacted the call centre again on 24/08/2022 and gave details of new owner of vehicle and till date nothing again from Tracker, only receiving emails from "lead cancelled duplicate query". Sent email to financeconsumerquery on 31/08/2022 and attached proof of payment for July (as I stopped the debit order) however still keep receiving sms's of outstanding account with incorrect amount. Pathetic service!! I am really fed-up with your service.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We confirm having contacted you and explained the resolution process of your query We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect