1 reviews | Active since Apr 2015
******* service ( No Assist Button)
After the recovery of my vehicle by Tracker, I was really excited. Though I had to cancel my policy for a short while as my car was in repairs. Today I went to one of their fitment centres and to my surprise after the installation I asked about the assist button and I'm told this is no longer offered manually and it is linked to the App.
Are you guys insane or what? So one needs to log in to an app should there be an issue while driving? The consultant I spoke to didn't tell me that this service is no longer available.
I'd rather pay another company then to not have an assist button inside the vehicle. I called the call centre and I'm told that I can get a key tag with an assist button for Ola once off fee of R199. BINGO!!!
It's all about the money! I asked to cancel the lady had no problem transferring me to a cancellations department with zero ****ing retention skills.
Guys be aware of this!!!
****ing ridiculous, I'm not going to pay you R200 for a ****ing assist button on top of the premium. Someone must call me and you should come and remove this device as soon as possible. I don't have time for nonsense.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
This is to confirm that Tracker has contacted you and we are assisting.
Thank you
Tracker Connect
Best regards,
This is to confirm that Tracker has contacted you and we are assisting.
Thank you
Tracker Connect
Best regards,
