Service in Call Centre

The service in the call centre is poor. Myself and my husband has phoned various time and some of the people in the call centre has a bad attitude and they put the phone down without helping. After I have given consent that my husband are allowed to do any changes or can phone in at any time they still rejected his calls and put the phone down. I was even advised by one of the call centre people that Tracker does not have a complaints department and they would phone me back. Till now nobody has phoned be back and I had to phone again to do the cancellation. Today I have spoken to another person in the call centre Lebogang Vimiger he put the phone down in my ear and did not even bother to register my cancellation. <br> <br> I had to phone again and finally somebody that does know how to work with client help and assisted me with the process. Penelophe Stoffberg can get a 10/10 score for her service as she is excellent.<br> <br> Tracker should send more of their people for training on people skills and communication on how to work with a client an not put the phone.<br> <br> If this is the type of service in the call centre, I am sure the rest of the service of tracker is not so good.