AW
Adrian W
1 reviews | Active since Apr 2017
28 Aug 2025, 12:24
*** service
Left waiting for a towing service I requested and they cancelled it without informing me, Stuck in this contract until it expires but most def will cancel, will never recommend or use your service ever again. You can commend yourself on abysmal service delivery "SIES"
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
28 Aug 2025, 15:22 Good day Adrian Wessie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply28 Aug 2025, 15:22
Official
Good day Adrian Wessie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
AW
Adrian W's updateReviewer Update
11 Sept 2025, 11:22Just an update on your wonderful service:
Skytrax International SOS 1.00 302.21 302.21
27/08/2025 FLAT TYRE (VIN: AAVZZZ17Z8U011392
I am now billed R347,54
according to my follow ups you were giving me 2 months free after I had to help myself get home, Europe assist never towed my car, I called them on the day and the guy DISH from Europe assist said you TRACKER cancelled my assist, when i spoke to your agent recently she told me you guys are investigating and will not be charging me for the next two months as a show of good faith now you send me a invoice for a service I never received. Julle het tyd vir ***, Debit my acc en ek block julle gatte om my account wee te debit dan kan julle my hof toe vat ons sal sien wie is die dom **** hier
Skytrax International SOS 1.00 302.21 302.21
27/08/2025 FLAT TYRE (VIN: AAVZZZ17Z8U011392
I am now billed R347,54
according to my follow ups you were giving me 2 months free after I had to help myself get home, Europe assist never towed my car, I called them on the day and the guy DISH from Europe assist said you TRACKER cancelled my assist, when i spoke to your agent recently she told me you guys are investigating and will not be charging me for the next two months as a show of good faith now you send me a invoice for a service I never received. Julle het tyd vir ***, Debit my acc en ek block julle gatte om my account wee te debit dan kan julle my hof toe vat ons sal sien wie is die dom **** hier
AW
Adrian W's update11 Sept 2025, 11:22
Reviewer Update
Just an update on your wonderful service:
Skytrax International SOS 1.00 302.21 302.21
27/08/2025 FLAT TYRE (VIN: AAVZZZ17Z8U011392
I am now billed R347,54
according to my follow ups you were giving me 2 months free after I had to help myself get home, Europe assist never towed my car, I called them on the day and the guy DISH from Europe assist said you TRACKER cancelled my assist, when i spoke to your agent recently she told me you guys are investigating and will not be charging me for the next two months as a show of good faith now you send me a invoice for a service I never received. Julle het tyd vir ***, Debit my acc en ek block julle gatte om my account wee te debit dan kan julle my hof toe vat ons sal sien wie is die dom **** hier
Skytrax International SOS 1.00 302.21 302.21
27/08/2025 FLAT TYRE (VIN: AAVZZZ17Z8U011392
I am now billed R347,54
according to my follow ups you were giving me 2 months free after I had to help myself get home, Europe assist never towed my car, I called them on the day and the guy DISH from Europe assist said you TRACKER cancelled my assist, when i spoke to your agent recently she told me you guys are investigating and will not be charging me for the next two months as a show of good faith now you send me a invoice for a service I never received. Julle het tyd vir ***, Debit my acc en ek block julle gatte om my account wee te debit dan kan julle my hof toe vat ons sal sien wie is die dom **** hier
AW
Adrian W's updateReviewer Update
11 Sept 2025, 11:35I now called and was told yall investigating because the charge is for the assistance you gave me on the day, dont know who the **** you helped but it was not me, I organized my own spare wheel, got my own car home, GOD forbid someone tries to hijack me or ***** my car and I ask your help if you cant even help with a tow how you going to find my car, What yall can do is the following, advise me which tracker drive in center I can visit I want them to remove this p@Es product from my car advise me what my cancellation fees are so I can pay and f@#koff somewhere else, please call me so I can inquire where I must go i want your *** out my ****ing car
AW
Adrian W's update11 Sept 2025, 11:35
Reviewer Update
I now called and was told yall investigating because the charge is for the assistance you gave me on the day, dont know who the **** you helped but it was not me, I organized my own spare wheel, got my own car home, GOD forbid someone tries to hijack me or ***** my car and I ask your help if you cant even help with a tow how you going to find my car, What yall can do is the following, advise me which tracker drive in center I can visit I want them to remove this p@Es product from my car advise me what my cancellation fees are so I can pay and f@#koff somewhere else, please call me so I can inquire where I must go i want your *** out my ****ing car
Tracker Connect's replyOfficial
11 Sept 2025, 11:35Good day Adrian Wessie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
The allocated coordinator will be in contact with you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
The allocated coordinator will be in contact with you.
Tracker Connect
Tracker Connect's reply11 Sept 2025, 11:35
Official
Good day Adrian Wessie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
The allocated coordinator will be in contact with you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
The allocated coordinator will be in contact with you.
Tracker Connect
Tracker Connect's replyOfficial
12 Sept 2025, 12:05Good day Adrian Wessie, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply12 Sept 2025, 12:05
Official
Good day Adrian Wessie, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect