AE
Ashraf E

1 reviews | Active since Jun 2019

21 Apr 2022, 14:45

**** service.

I am disgusted by the lack of service received from tracker. The unit in my car is faulty and they say it will take up to 72 hours to have it attended to. By this time my car can be ****** and they will not have a clue where to look for the vehicle. I can’t even speak to the CEO to tell him how disgusted I am. Please take the time to to call Wayne or are you just too scared to hear the truth about you service. My daughter travels with this car and what happens if she is hijacked. Do you even care if anything happens. I don’t think so. But let one of my payments be late I will get a call immediately requesting payment. Your accounting systems seems to work far better then your tracking systems. I wonder why. Mr. CEO call me if you want to hear how to Run your company because it does not seem like you doing a good job.

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Replies (2)
Tracker Connect
Tracker Connect's reply21 Apr 2022, 15:11
Official
Good Day Ashraf,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply21 Apr 2022, 15:25
Official
Good day Ashraf,

Tracker is hard at work trying to resolve your concern.

One of our coordinators is already assisting with this, we will keep you updated.

Tracker Connect