MC
Moitheri C

1 reviews | Active since Nov 2017

14 May 2021, 05:29

********..

I woke up to tracker Connect debited my account without my consent and they even created debit mandate without my consent on the 3rd of May 2021, who does that? Our contract ended in March after a horrible 3years I had with u and my Unit was not working since last year November..

So who gave u permission or whom did you agree with to create that debit mandate?

0
Replies (2)
Tracker Connect
Tracker Connect's reply14 May 2021, 07:47
Official
Good Day Moitheri C,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply14 May 2021, 11:49
Official
  Good day Ms Chuene, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
 
 Tracker Connect