1 reviews | Active since Dec 2011
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On 17 August Tuesday 2021 I call tracker to reactivate my account. I spoke with Kabelo and Gaig regarding the payment they want me to do it. I told them I will pay on 917.64 for one car. Other amount For other cancellation car I will sort it on the 31 August.
We both agree. On the following day which is Wednesday I do call them. The Gaig respond. He was dam rude. I keep calling and I got different people like Vuyani and Buitume. Which they providing excellent service.
Because this girl buitumelo on her follow up she asked nichol to call me. When I spoke to nichol she told me I have to settle the whole amount in order to reactivate the tracker. I told nichol that’s what I been discussing already with her colleagues. Nichol told me she going to listen all the calls that we been make with colleagues. and after 2hrs she will call back for feedback.
While I’m still waiting nichol’ s call, she just mail me and said she still waiting those calls,Soon she get those calls she will come back to me. Which is I don’t know when. It can be next year or when ever I have to be wait by that time im paying them. No favours made. The worse they can’t tell me who put this cars together on the same account. Because when I cover the cars it was on the different months. Other one covered by March 2018 and second one October 2018.
I’m surprised to hear my cars are on the one account. If is the way tracker making money to the people by ********** them I will publish them to all social media and network. They are ****** also ombudsman need to know about horrible **** service they have. May be I’m not the first person. The whole world need to know about them
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
