RP
Ron P

1 reviews | Active since Sept 2017

11 Jun 2020, 22:09

Save your money and don’t get tracker!!!!!

Don’t waste your time getting tracker. I got tracker installed and was paying every month, i traded my car in this year and asked for them to transfer the unit to my new car, that was in January, it’s June and its not done. I called again in, was told they will deactivate the unit and start a new contract with a new unit, they don’t remove the old unit because its cost effected for tracker yet i pay a fee to transfer it. Asked for a complaints email address, they said they don’t have one. I must email the manager directly. Don’t waste your time getting a tracker, after the contract ends you will still need to go on month on month for you car to be tracked. R220 x 12 months =R2640. R2640 x 3 years =R7920. You car is insured and every year you can call your insurance company and ask for a lower premium because the car lowers in value every year, waste of time and bad service from tracker.

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Replies (3)
Tracker Connect
Tracker Connect's reply12 Jun 2020, 07:46
Official
Good day Ron, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Tracker Connect 

Tracker Connect
Tracker Connect's reply12 Jun 2020, 14:44
Official
Good day Ron, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   

We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Regards,

RP
Ron P's update07 Jul 2020, 15:05
Reviewer Update
Your have resolved nothing.
Just a bad company to deal with. They are better, reliable options than taking tracker