JF
JOHAN F

1 reviews | Active since Mar 2009

03 Oct 2023, 13:21

Rude unprofessional

I was put through from Santam.

Waited 10 minutes for someone to answer. Norma Mbuce answers and tells me she was on lunch and the customer had to wait. She interrupts you when you talk, and does not care if you complain. I hope someone listens to this call as it is recorded, that I was told. Useless company with rude staff.

0
Replies (3)
Tracker Connect
Tracker Connect's reply03 Oct 2023, 13:46
Official
Good day Johan,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply03 Oct 2023, 15:46
Official
Good Day 

 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

 Tracker Connect 
JF
JOHAN F's update03 Oct 2023, 15:51
Reviewer Update
Thank you Tanya.