NM
Nobuhle M
1 reviews | Active since Sept 2022
01 Jun 2023, 13:18
RUDE CONSULTANTS. BAD CUSTOMER CARE
I have called a few times for assistance and everytime I have a bad experience. The consultants are rude, snappy and impatient. Today I spoke an agent to Dipuo Motloung and she was rude and snappy. It was as if she could not wait to dismiss me. As I was explaining what I needed she raised her voice and shouted she couldn't hear me. I then spoke up. Not the way to treat clients.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
01 Jun 2023, 14:06Good Day Nobuhle,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply01 Jun 2023, 14:06
Official
Good Day Nobuhle,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
01 Jun 2023, 15:35Good day Nobuhle,
We would like to confirm that tracker tried to get hold of you to no avail, regarding this matter, however - a mail has been sent to yourself address this accordingly.
We apologize for the inconvenience caused.
Tracker Connect
We would like to confirm that tracker tried to get hold of you to no avail, regarding this matter, however - a mail has been sent to yourself address this accordingly.
We apologize for the inconvenience caused.
Tracker Connect
Tracker Connect's reply01 Jun 2023, 15:35
Official
Good day Nobuhle,
We would like to confirm that tracker tried to get hold of you to no avail, regarding this matter, however - a mail has been sent to yourself address this accordingly.
We apologize for the inconvenience caused.
Tracker Connect
We would like to confirm that tracker tried to get hold of you to no avail, regarding this matter, however - a mail has been sent to yourself address this accordingly.
We apologize for the inconvenience caused.
Tracker Connect