BM
Beulah M
1 reviews | Active since May 2013
22 Feb 2023, 20:20
Robbing clients blindly. Useless Tracker.
So I bought a vehicle in January and decided to move away from Tracker after more than 4 years. My debit orders runnon the 15th of each month. However that debit order Is for the month following. Which in my case was for Fe8. Tracker insists on me paying them ANOTHER installment for the month of March as well and have send me different messages via their website. How do you charge a customer for a service that is not rendered nr 1? And why was my installment which was debited on the 16th of January for the month of February not paid back to me?
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Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
23 Feb 2023, 07:39Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply23 Feb 2023, 07:39
Official
Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's replyOfficial
23 Feb 2023, 07:45Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
please refer to the emails sent
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
please refer to the emails sent
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Best regards,
Tracker Connect's reply23 Feb 2023, 07:45
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
please refer to the emails sent
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
please refer to the emails sent
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Best regards,
BM
Beulah M's updateReviewer Update
23 Feb 2023, 07:54Tracker should try and employ ppl who knows how to approach their customers firstly. It's because of such rude and *********** ppl that ppl such as I have decided to move. No one calls a customer at 7.45an in the morning and expects that person to give their full ID nr. I have assisted by giving my full details as in month of birth. Date Nad year. Tracker however decided to reject that and was rude. For all I care this company needs to close down. They are useless and eara away at a already struggling market.
BM
Beulah M's update23 Feb 2023, 07:54
Reviewer Update
Tracker should try and employ ppl who knows how to approach their customers firstly. It's because of such rude and *********** ppl that ppl such as I have decided to move. No one calls a customer at 7.45an in the morning and expects that person to give their full ID nr. I have assisted by giving my full details as in month of birth. Date Nad year. Tracker however decided to reject that and was rude. For all I care this company needs to close down. They are useless and eara away at a already struggling market.