SR
Seathane R
1 reviews | Active since May 2025
16 May 2025, 10:50
Roadside assitance
I was involved in accident on the 21st of October 2024 and my car was badly damaged. I called Tracker whom I am their client. Was told they do not do towing when I called their call center and to my surprise my package with them has roadside assistance for 40 Km radius. I send them countless emails and they took me pillar to post now they are just ignoring my email their service is so bad and am even thinking of cancelling my subscription with them. Unhappy Tracker Customer!
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Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
16 May 2025, 10:54Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply16 May 2025, 10:54
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
SR
Seathane R's updateReviewer Update
16 May 2025, 11:07Not sure if this is the same tracker who are my service provider. Because I see its a tracker connect.
SR
Seathane R's update16 May 2025, 11:07
Reviewer Update
Not sure if this is the same tracker who are my service provider. Because I see its a tracker connect.
Tracker Connect's replyOfficial
16 May 2025, 11:23Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply16 May 2025, 11:23
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
19 May 2025, 13:39 Good day Seathane Peter Ramalema, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply19 May 2025, 13:39
Official
Good day Seathane Peter Ramalema, We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect