mM
mary M

1 reviews | Active since Oct 2016

03 Jan 2017, 09:39

ripp off

<p>My husband sold his car in May 2015 and notified tracker bit they still deduct from his account. This is day light *******. Even after he asked them to transfer the unit from that car to his new car the refused. Account number ********** </p> <p> </p>

0
Replies (3)
Tracker Connect
Tracker Connect's reply03 Jan 2017, 09:59
Official

Good day Mary,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Maroba Kekana

Best regards,

Tracker Connect
Tracker Connect's reply03 Jan 2017, 10:12
Official

Good day Mary,

We dialled both the account holder's contact numbers, with no success in reaching him. Please supply us with an alternative contact number or a convenient time to call him back.

Tracker Connect,

Maroba Kekana

Best regards,

Tracker Connect
Tracker Connect's reply03 Jan 2017, 15:38
Official

Good day Mary,

We confirm having made contact with Mr. Mbatha, explained the process regarding cancellation as well as assisted with loading a new contract.

Tracker Connect,

Maroba Kekana

Best regards,