ZM
Zama M
1 reviews | Active since Jun 2017
09 Jan 2020, 11:41
*******, ridiculous service i've ever had. Disaster!
I was debited since November but is still don't have a tracking device. I was billed R846 for reinstallation in November, and R246 for the month of December, but I still don't have a tracking device, then why is car tracker billing me for? which service am I paying for exactly? is it the South African law to pay for a service you don't have?
And why do I have to call them all the time to get answers? I'm tried of a getting a ridiculous service, it's 2020 we deserve the best for what we pay for, can some things change for customer service's sake, I'm even lazy to call them because il speak to 7people before I get answers, il be transferred from pillar to post.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
09 Jan 2020, 11:50Good Day Elsie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply09 Jan 2020, 11:50
Official
Good Day Elsie,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
09 Jan 2020, 14:27Good day Elsie,
We confirm having contacted you and attempted to resolve the matter however, It was discovered that the matter relates to a different Tracking company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker Connect
We confirm having contacted you and attempted to resolve the matter however, It was discovered that the matter relates to a different Tracking company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker Connect
Tracker Connect's reply09 Jan 2020, 14:27
Official
Good day Elsie,
We confirm having contacted you and attempted to resolve the matter however, It was discovered that the matter relates to a different Tracking company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker Connect
We confirm having contacted you and attempted to resolve the matter however, It was discovered that the matter relates to a different Tracking company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker Connect
ZM
Zama M's updateReviewer Update
09 Jan 2020, 14:31Tracker did indeed call me, but I have an issue with cartrack, not tracker.
ZM
Zama M's update09 Jan 2020, 14:31
Reviewer Update
Tracker did indeed call me, but I have an issue with cartrack, not tracker.