1 reviews | Active since Jul 2011
I am being threatened by tracker saying that I OWE you or well I would for you to terminate this contract as I am not happy with your service and have resorted to installing a tracker from another company. It has come to my attention that my vehicle is NOT protected because you sent an email on Tue, 2018 January 9, 8:44 AM informing me that the tracker devise is faulty. I have since made an appointment with your office as per the instructions on the mail and a confirmation sms was sent to me that a technician will be in touch with me on the 10th of Feb 2018, I have been waiting ever since, meaning I have been paying for absolutely nothing since the beginning of this year and yet you have the nerve of telling me that I owe you. You owe me for all those months I have been paying for a faulty devise. I am willing to take this further as I have proof. Don’t you dare threatened with blacklisting my name, pick a number and join the cue as you will never get a cent. I have been a loyal paying customer.
Good day Munene,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Good day Munene,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Good Day Munene,
Please note we tried to contact you, however there was no answer. We have sent you an email to advising that we will investigate the matter and get back to you.
Kind Regards
Tracker Connect Customer Care
Best regards,
Good Day Munene,
Please note we tried to contact you, however there was no answer. We have sent you an email to advising that we will investigate the matter and get back to you.
Kind Regards
Tracker Connect Customer Care
Best regards,
Good Day Munene,
This is a confirmation that we have sent you communication on the query above via email and have assisted accordingly.
Thank you for allowing us to resolve the matter.
Kind Regards
Tracker Connect Customer Care Team
Best regards,
Good Day Munene,
This is a confirmation that we have sent you communication on the query above via email and have assisted accordingly.
Thank you for allowing us to resolve the matter.
Kind Regards
Tracker Connect Customer Care Team
Best regards,
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