Requested to transfer the Account of my Late Husband and subscription cancelled in full.

On the 3rd May 2021 I have submitted a request to change the Account Details off my Late Husband to myself and the e-mail read: (refer to the below) and I wanted to add additional vehicles and were advised that my subscription were cancelled and currently do not have an active account. There were no communication whatsoever from Tracker in this regards and should something happen to any of the vehicles and the insurance repudiate the claim Tracker will have to take full responsibility for the losses, as the consultant assisting with the request are ***********.

"Kindly find hereto attached Invoice for our monthly subscription with Tracker, can I please request that the Account Holder Details be changed to my details and I would like to cancel the subscription for vehicle with Registration Nr – ********. I have sold this vehicle

The other vehicles should please remain on the monthly subscription.