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Jennifer R

1 reviews | Active since Mar 2014

26 Mar 2020, 11:02

Request to cancel my debit order on 26 February 2020 at 15:38 via e-mail

I have requested umpteen times for you to please cancel my debit order. My instruction was first sent through your web page on 28 October 2019 and again on your web page and by to *** on 26 February 2020. Number three normally refers to emphasis. I emphasize that I would be grateful to receive an acknowledgement that my request to cancel my debit order has in fact been administered as instructed. Not professional and a disappointment.

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Replies (2)
Tracker Connect
Tracker Connect's reply26 Mar 2020, 11:29
Official
Good day Jennifer, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 

Tracker Connect 

Tracker Connect
Tracker Connect's reply02 Apr 2020, 16:10
Official
Good day Jennifer, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   

We would like to take this opportunity to thank you for doing business with our Company. 

If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Regards, 
Tracker Connect