AV
Anthea V

1 reviews | Active since Feb 2013

16 Mar 2016, 10:45

REPEATED PHONECALLS WITH NO OUTCOME!!!

I officially gave notice to this ridiculous company in DECEMBER 2015 (3rd of December 2015). I also asked for the RECORDING of me agreeing to a 3 year contract. On the 11th of DECEMBER 2015 I had to phone back as no one had phoned me even though I was promised 5 working days. They then informed me that the company which supp**** the recording had gone on leave!!!!!<br> <br> I was assured that it was recorded that i had given notice on the 3rd of DECEMBER 2015, I was assured that someone would contact me in January 2016-I am STILL receiving invoices and it is now MARCH 2016. I no longer have the car, I am no longer in the country and I still have to deal with this????<br> <br> The call centre was also completely useless and I ended up speaking to over 5 people on one day just to have the phone put down on me and being told that: \ I cannot bull dose my way through this'<br> "

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Replies (1)
Tracker Connect
Tracker Connect's reply16 Mar 2016, 11:05
Official
Hello antdevil,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt
Tracker Connect