REGRETS!

My recent experience with Tracker is EXACTLY WHY i didnt want to sign up in the first place. If it wasnt for my insurance basically forcing me to sign up with a tracking service I would never have done so.

So, my recent experience is as follows, I changed bank accounts recently, I sent an email and an online query toTracker informing YOU of this. No reply, no callback, no confirmation received almost a month later. Yesterday I get a call from an agent who was not only rude and pushy but had no idea that I had already asked Tracker to update my debit order details. Now he is calling me demanding money, because the debit order didnt go off because Tracker clearly doesnt handle queries very well?

I asked him to send me an email, ,so I can provide yet another channel of the new banking details so the debit order can be updated and of course, I have still not received any comunication.

The frustrating part is that tracker hooks you into these long term contracts expecting payment monthly but our expectation is that if we pay we get service, i dont get service but im expected to pay but I cant cancel.

These contracts should be on a month to month and relative to the service received.