1 reviews | Active since May 2016
Refuse to Refund an Overcharge
<p>After acknowledging that there would be no cancellation fee for cancelling one of my vehicles tracking contracts and sending me written confirmation, tracker debited an amount of R800 from my bank account.</p> <p> </p> <p>Since then they refuse to refund me and the person that I got the cancellation confirmation letter from is no longer responding to my corrospondence.</p> <p> </p> <p>They have basically *******ly taken money from my account and refuse to refund me. Failing a refund in the next couple of days I will be seeking legal action.</p>
Good day Nicolas Michel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Best regards,
Good day Nicolas Michel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Innocentia Maluleke
Tracker Customer Care
Best regards,
Good day Nicolas,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Maroba Kekana
Best regards,
Good day Nicolas,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Maroba Kekana
Best regards,
Good day Nicolas,
We apologise for any frustrations that may have been caused and confirm having made contact with you and have assisted you accordingly.
Should you require further assistance please contact Tracker on ***.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
Good day Nicolas,
We apologise for any frustrations that may have been caused and confirm having made contact with you and have assisted you accordingly.
Should you require further assistance please contact Tracker on ***.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Best regards,
