Putrid customer service, unreliable, *****

Disgusted in the service. I was incorrectly told that I agreed to a service based on a telephone call, I did not sign any contract. I then got called from debt collectors asking me why I haven’t paid for this “tracker guard” which I allegedly agreed to. When I called the tracker help line over about 2 and a half weeks, nobody could give me proof of this alleged phone call, no contract that I signed and I received no written or email confirmation of what I was owing or why. The operators(except Amanda and Krystal) were rude, condescending, disrespectful and did not help me at all. I was told that I agreed to a service(tracker guard) but they refused give me any proof. Eventually after threatening them with legal action did they get back to be to say that this was all their fault based on misunderstanding. And I received no apology for the major inconvenience.

I would not recommend them to anyone, absolutely putrid customer service.