TS
Thokozile S

1 reviews | Active since Apr 2022

05 Sept 2022, 13:15

Premium back

I wrote to hello Peter about 3 weeks ago about tracker regarding Tracking poor service that I got when I was hijacked in April 2022 I was called by tracker but the was no solution, I wrote again on this page feedback I got from tracker that it was not up to my expectations the was guy that called and explained to me the information I was supposed to get after my car was hijacked he told me he will escalate it till today I haven't received any feedback their service is very poor I want my premiums back because I was paying for nothing

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Replies (2)
Tracker Connect
Tracker Connect's reply05 Sept 2022, 14:08
Official
Good Day Thokozile, 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply07 Sept 2022, 10:51
Official
Good day 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect