MM
Mpho M

1 reviews | Active since Jan 2016

29 Mar 2019, 15:03

Poor, unprofessional, and unreliable service.

How on earth should a useless company like Tracker expect money for poor and unprofessional service? I had two products with this company, the 1st one (SkyTrax) was always defective and had to be replaced couple of times and the service for the other unit(Retrieve) was so bad that I lost cer*****y that the can retrieve my car. Whoever is using Tracker Connect should really consider cancelling their contracts before it's too late. Alternatively, pay attention to the Terms and Conditions, you will notice that; they will blame you if your car is ****** or missing. I want to expose this company that threatens clients.

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Replies (1)
Tracker Connect
Tracker Connect's reply29 Mar 2019, 15:21
Official
Good Day,

We confirm having contacted you and explained the resolution process of your query regarding poor service dated September 2018. We further confirm that the query on your account has been amicably resolved.

We would like to take this opportunity to thank you for doing business with our Company. 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect