NM
Nomfundo M

1 reviews | Active since Oct 2021

11 Oct 2021, 09:20

Poor Sevice

I'm extremely dissapointed with this company. I person managed to call them pretending to be me and reported my car as hijacked. i was shocked to see they response team at my house with the police. i had to prove by giving them my drivers licence to verify that i am infact the owner of the car. What happened to personal information verification? Poor service , i am cancelling my contract with them with immediate effect.

Nomfundo Mailane

0
Replies (2)
Tracker Connect
Tracker Connect's reply11 Oct 2021, 10:11
Official
Good Day Nomfundo,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply11 Oct 2021, 14:56
Official
Good Day Nomfundo,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect