Poor Service Tracker

Extremely poor service received from Tracker. Had to have My device reinstalled and still now for more than a year have a device that does not connect to the key tag. I can press My tag in an emergency and tracker won't even respond. I have called them and they acknowledge that the tag isn't connecting and yet no one will return my call for technical service to come and see.

I am sure the support the service can notice when a device isn't working, and yet no one follows up to see.

Obviously debit orders go through seamlessly monthly.

Definitely not a tracker company one can count on.