1 reviews | Active since Dec 2012
poor service & no feedback
<p>I called in on 30th March & spoke to Dineo to enquire why my wife enjoyed the benefit of a reduced monthly premium because shes insured through King Price & not me. I sent her our King Price policy schedule to ********** This was the last i have heard from tracker. I have since left 2 call me back queries on the tracker website & have still not received any contact from anyone at tracker. Good customer service is clearly not entrenched in the culture of this well established company.</p>
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Best regards,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Best regards,
Hi Andre,
We confirm having contacted you to assist.
As per our communication to you, we'll contact you in September 2016 again to assist with a price review.
Please don't hesitate to contact us should you require any further assistance.
Kind regards,
Ghitte Brandt
Best regards,
Hi Andre,
We confirm having contacted you to assist.
As per our communication to you, we'll contact you in September 2016 again to assist with a price review.
Please don't hesitate to contact us should you require any further assistance.
Kind regards,
Ghitte Brandt
Best regards,