poor service no communication via email

<p>I struggle for 2 weeks to get feedback from Tracker because I don't received any feedback does my unit working or not. They did call me last week and say the system is not faulty but they want to replace it because the self test does not come through. I ask Mr Willmar to send a mail but still dit not received it. They made appointment ref no 590172. This will not go ahead if I don't received my mail. In the mail you must also state that there are no cost involved and I don't need to extend my contact.</p>