Poor service no communication

<p>Can I please have written feedback from Trackers Directors on the installation drama which I have on the 17/06/16? I hope the people which speaks to on Friday will tell the through to their Manager's not like Mr Winner and Dominique. The lady at the switchboard already complaint to me no wants to help her with my problem. Why was the technician cancel which was booked to test the old unit and install the new one? Why does Tracker install units while THEY DON'T HAVE APROVILE from the vehicle OEM to connect to the electrical system? You only cover actual repair cost if you're technician approved it. Who will pay for the towing and other cost which will be related to the Trackers fault? Who was the Manager which I speaks to on the 10th I did ask Miss Adam's to speak to her Manager which she say is Mr Winnaar a week later Mr Winnaar say I never spoke to him I made arrangements with him to sent a technician which can test the old unit and installed the new one. No one informed me up-front they will connect to the vehicle electrical system. Mr Dominique phone the technician and say to him he must go home and not install anything, but he doesn't informed me of his decision. Me as the client must ask the technician can't he install a self powered unit again. The technician was late for his appointment I was informed by Miss Adam's that 15:45 is late's which they can help me</p> <p> </p>