BR
Brian R
1 reviews | Active since Jan 2018
24 May 2021, 15:22
Poor service from Tracker
Even although I've lost my employment, which is traumatic enough, I'm still expected to adhere to my contract. Furthermore, contracts are for 36 months and are not 24 month contracts, as I understood.
It is nearly impossible to communicate with this company via email - all communication is via telephone and it is not easy reaching this company.
It is very difficult to make changes to agreements... I just cancelled one of my agreements but the *********** sales agent failed to cancel the "Tracker Guard" agreement. I then had to call back and spend another 7 minutes on a call to cancel this service.
Find another tracking company, anyone! No other company can be this bad!!!
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Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
24 May 2021, 15:46Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply24 May 2021, 15:46
Official
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
24 May 2021, 16:16 Good day van Rooyen,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply24 May 2021, 16:16
Official
Good day van Rooyen,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect