GR
Greg R
1 reviews | Active since Apr 2021
19 Oct 2023, 16:30
Poor service from Tracker Connect
After going through the process of adding an addition device to my contract as now required from my insurer, Tracker Connect agreed to call me back with an installation date. Tracker Connect did not call me back. After 12 days I have to battle through call centers been transferred with out answer to eventually on the 3rd attempt getting a booking. This service is absolutely poor.
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Tracker Connect's replyOfficial
20 Oct 2023, 09:28Good day Greg,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply20 Oct 2023, 09:28
Official
Good day Greg,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect