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ornatendbn O
1 reviews | Active since Dec 2016
03 Jun 2022, 12:26
Poor service
My car was hijacked and when I called tracker call center ,the service that I recieved was so disgusting. The lady who assisted me was *********** and I couldn't believe that one day when call for assistance I will be treated like this. Firstly when we verified the car ,the lady said she doesn't have it on the system but later apologized. I was told the device I chose doesn't show where the car is .meaning they cannot see the car whilst everymonth I'm paying more than R 200 for the car.
I have many vehicles covered by them but I'm intending canceling.
I still cannot believe this is what we pay for as loyal customers.
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Replies (2)
Tracker Connect's replyOfficial
03 Jun 2022, 12:52 Good Day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply03 Jun 2022, 12:52
Official
Good Day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
01 Jul 2022, 08:39Good Day Mr Nduku
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply01 Jul 2022, 08:39
Official
Good Day Mr Nduku
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect