GM
Gilbert M

1 reviews | Active since Aug 2019

13 Oct 2020, 20:34

Poor service

I'm not happy with Tracker, my wife bought a brand new vehicle from Kia Motors Nigel, according to Kia Motors, they requested for the tracking unit to be installed and only activation was needed upon us taking the vehicle, it's been 5 days and our issue is yet to be resolved. This is disappointing service from Tracker. Poor service and lack of prioritizing of customers.

0
Replies (2)
Tracker Connect
Tracker Connect's reply19 Oct 2020, 11:29
Official
Good Day Gilbert M,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply26 Oct 2020, 11:15
Official
Good day Gilbert,

We confirm having contacted Vuyolwethu and assisted.

Should you require further assistance please don't hesitate to contact us.

Regards,
Tracker Connect