MS
Motshelo S

1 reviews | Active since May 2024

07 May 2024, 15:41

Poor service

My car was written off due to an accident in April. I reported my loss to Tracker to cancel my policy as I no longer own a car, but they are refusing to cancel and demand that I must pay even if I don't have a car. The lady who spoke to me even dropped the phone to my ears while we were speaking.

0
Replies (2)
Tracker Connect
Tracker Connect's reply08 May 2024, 08:10
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply09 May 2024, 12:40
Official
Good day Motshelo,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect