MM
Motlalepule M
1 reviews | Active since Mar 2013
01 Dec 2024, 09:33
Poor Service and Useless App
Haven't had any joy since purchasing my car. I couldn't track my car for 2 weeks because the information loaded was for another vehicle in a different province. Now I'm stuck with 2 vehicles on the useless app, still receiving full information about the vehicle in Limpopo and limited to my vehicle in Gauteng. Think I should just terminate the contract and use the one I'm currently on with my other vehicles.
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
02 Dec 2024, 07:41Good day Motlalepule,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply02 Dec 2024, 07:41
Official
Good day Motlalepule,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
03 Dec 2024, 09:02Good day Motlalepule,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply03 Dec 2024, 09:02
Official
Good day Motlalepule,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
MM
Motlalepule M's updateReviewer Update
05 Dec 2024, 11:46Funny enough, the last update about my car on the app is the 03rd December and the other car still on the app. I was told that my husband is being invoiced twice, for what when we can't even track our car. The only solution is to cancel and advice Jetour to look for other service providers.
MM
Motlalepule M's update05 Dec 2024, 11:46
Reviewer Update
Funny enough, the last update about my car on the app is the 03rd December and the other car still on the app. I was told that my husband is being invoiced twice, for what when we can't even track our car. The only solution is to cancel and advice Jetour to look for other service providers.
Tracker Connect's replyOfficial
05 Dec 2024, 12:28Good day Motlalepule,
We tried to reach you, but your phone rang straight to voicemail.
Please call us back on ***.
Tracker Connect
We tried to reach you, but your phone rang straight to voicemail.
Please call us back on ***.
Tracker Connect
Tracker Connect's reply05 Dec 2024, 12:28
Official
Good day Motlalepule,
We tried to reach you, but your phone rang straight to voicemail.
Please call us back on ***.
Tracker Connect
We tried to reach you, but your phone rang straight to voicemail.
Please call us back on ***.
Tracker Connect