Poor service and irresponsibility.

I'm very disappointed on service that I'm getting from Tracker connect. Everything was running smooth for some a year then after I have upgraded my contract package I started receiving messages saying that there's an appointment of installing tracker device on my car, hence I called them just to let them know that I already have tracker device on my car for incase if it's an error from their side.

After some few days my app started crashing not allowing me to sign in, it did this crashing thing for a day, hence on the following day when I log in I was no longer accessing my car on App but another car that I don't even know. I again called them and I was worried for my safety at this time around. They said I have swop the cars and I denied that, they promised me that they are busy dealing with this error but till today they're still dealing with this error of contracts.

I've decided to move on to other trusted tracker companies because. I'm no longer feeling safe on tracker connect contract. You paying every month but you cant able to trace your car and the worse part is that them too cant able to trace my car.

The question that came to my mind was that, because I don't know whats happening and they're too failing to explain to me, what if there's someone doing this deliberately just to makes things simple for my car to be taken coz it will be untraceable.

Poor response, poor service that what I was the service I was receiving at tracker. They bridge my contract and by so doing I've decided to move on for better service and safety