N
Ndivhuwo

1 reviews | Active since Jun 2022

14 Jun 2023, 18:53

Poor service

I have been try to contact the call centre number since Monday until today I haven't received any response, when I call today I was told by (zintle ) she will contact me in few minutes she didn't call me back and after 2 hours I decided to call again for the second time the last person who was busy assisting hang up the phone at 4:56 after holding phone for more than 20 minutes, I am frustrated , the call centre service is poor I can't wait to cancel the useless contract with them , and I will never ever recommend it to anyone , even my worse enemy

0
Replies (2)
Tracker Connect
Tracker Connect's reply15 Jun 2023, 07:50
Official
Good Day ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply20 Jun 2023, 09:36
Official
Good day,

We confirm having contacted you via email and assisted accordingly. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect