MW
Matthys W

1 reviews | Active since Nov 2022

20 Jan 2023, 18:16

Poor service

Waiting more than 2 months for a tracker to be installed. Still no access to app which is the selling point, that you can track your own vehicles. If it was not for the fact that I have other vehicles covered by Tracker I would have gone to Matrix.

0
Replies (2)
Tracker Connect
Tracker Connect's reply21 Jan 2023, 08:55
Official
 Good Day  Matthys,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
 
Tracker Connect
Tracker Connect's reply24 Jan 2023, 07:57
Official
Good day Matthys,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   
 
We would like to take this opportunity to thank you for doing business with our Company.
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect