LC
Lisa C

1 reviews | Active since Dec 2018

15 May 2022, 19:43

Poor Service!!!!!!!!!

Good day,

I am really frustrated as I have requested a copy of my contract on the 4th of August 2021 and no one can assist me. You guys are quick to want to keep us contracted with you but can't deliver on a simple request.

I would like to also know that duration that I still have with my contract as well.

This is such poor service yet you debit my account each and every month!!!!!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply16 May 2022, 07:59
Official
Good day Lisa C, 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply16 May 2022, 11:33
Official
Good Day   Lisa C, 
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect