AP
Ash P

1 reviews | Active since Apr 2019

13 Dec 2023, 12:06

Poor Service

I requested a confirmation via email for my old contract cancelation and a copy of new contract today morning. The sales person who I spoke to said it will be emailed to me I have not yet received anything!

Furthermore when I contacted Tracker a few minutes ago I was told my old contract has not been canceled however as per telephonic conversation with sales person it was done this morning

0
Replies (2)
Tracker Connect
Tracker Connect's reply13 Dec 2023, 13:03
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply14 Dec 2023, 10:25
Official
Good day Ash,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect