KG
Karen G
1 reviews | Active since May 2015
08 May 2015, 11:43
POOR SERVICE
We contacted Tracker SA to install a tracker in our vehicle about three weeks ago. They made an appointment with us but never came. We had to phone them several times after that and every time we were advised that they will look what's going on and will get back to us. After three weeks, still no response!! Clearly they don't want any customers. When I phoned again today and told Sandri that they must cancel everything and we will go with Netstar and I will lodge a complaint about this, Sandrie said that's fine and she understand why we want to cancel. That's it!! Did not even care to much about it.
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Replies (1)Tracker Connect's replyOfficial
11 May 2015, 10:25Hello Karen Gerber,
Your complaint dated the 11th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 11th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Best regards,
Tracker Connect's reply11 May 2015, 10:25
Official
Hello Karen Gerber,
Your complaint dated the 11th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Your complaint dated the 11th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Best regards,
