BM
Busisiwe M
1 reviews | Active since Jan 2019
14 Aug 2024, 10:10
Poor Service
I have been waiting for maintenance on 4 bikes and no one is calling me for the appointment. Just spoke with Nhlakanipho and he is not taking this matter with the urgency it needs. Should anything happen to the bikes I will hold Tracker accountable as I have been responding to your emails and I have requested Scott who’s my account manager to assist to no avail. I want someone to come out today and fix this issue please.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
14 Aug 2024, 10:25Good day Busisiwe
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply14 Aug 2024, 10:25
Official
Good day Busisiwe
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
15 Aug 2024, 16:09Good day Busisiwe,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply15 Aug 2024, 16:09
Official
Good day Busisiwe,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect