lT
lelethu T

1 reviews | Active since Jul 2021

27 Mar 2025, 12:24

Poor service

Avoid This Company – ********* Billing and Zero Customer Support!

If you’re thinking about using Tracker DON’T! This company has been consistently deducting more than they should from my account, and no matter how many emails I send, they never respond. But when it suits them—especially when they want money—they won’t stop calling!

It’s beyond frustrating to be stuck paying for a service that’s unreliable and not worth the price. If you ever need help, good luck getting through to them! I regret ever signing up, and I wouldn’t recommend them to anyone. Save yourself the stress and look elsewhere!

0
Replies (4)
Tracker Connect
Tracker Connect's reply27 Mar 2025, 12:39
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply28 Mar 2025, 09:05
Official
Good day Lelethu Topi,  We confirm that we have tried several times to contact you to explain the resolution process of your query, we are unable to get hold of you on the number provided. We further confirm that feedback has been provided via email. We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time.  Tracker Connect 
lT
lelethu T's update28 Mar 2025, 09:31
Reviewer Update
Nothing has been resolved, and I am responding via email to ensure everything is documented in writing. Whatever needs to be clarified should be sent via email, not discussed over the phone. I have also raised my concerns regarding the tracker and requested its cancellation. Until this service is officially canceled, the matter remains unresolved. Please stop providing misleading information and address the issues with your service.


Tracker Connect
Tracker Connect's reply28 Mar 2025, 10:20
Official
Good day Lelethu Topi,  We confirm that we have tried several times to contact you to explain the resolution process of your query, we are unable to get hold of you on the number provided. We further confirm that feedback has been provided via email. We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time.  Tracker Connect