BN
Ben N
1 reviews | Active since Apr 2018
14 May 2018, 13:15
Poor service
I was phoned by tracker to be upgraded to a beter package with my current one with tracker because I only have an retrieved unit.They said because my sky track was cancelled.I never canceled my sky track with them.So it seems like they can do what they want without your knowing I think this is poor service from them.I would advice anyone do not use tracker use any other tracking company.
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Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
14 May 2018, 13:20Good day Mr. B Nel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Customer Care
Best regards,
Tracker Connect's reply14 May 2018, 13:20
Official
Good day Mr. B Nel,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Customer Care
Best regards,
Tracker Connect's replyOfficial
14 May 2018, 15:36Good day Mr. B Nel,
We confirm that we have made contact with you and assisted accordingly. Our Contracting agents should contact you to re-load the contract correctly.
Thank you for allowing us to resolve the matter.
Kind Regards
Tract Connect Customer care
Best regards,
Tracker Connect's reply14 May 2018, 15:36
Official
Good day Mr. B Nel,
We confirm that we have made contact with you and assisted accordingly. Our Contracting agents should contact you to re-load the contract correctly.
Thank you for allowing us to resolve the matter.
Kind Regards
Tract Connect Customer care
Best regards,