MN
Mlungisi N
1 reviews | Active since Dec 2017
22 Jan 2020, 07:38
Poor response
How poor is the tracker emergency/ hi jack team trained. On the 14th of December 2019 I was hi jacked around 09:20. The lady calls me to ask or notify me that I’m in a high hi jack zone after not picking up the calls for 10mins. 30mins later she calls again to ask why am I tempering with the battery of the car? Mind you in a high hi jack zone. Are those not all danger signs? Why bother calling and just not send help???
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Replies (2)
Tracker Connect's replyOfficial
22 Jan 2020, 08:00We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply22 Jan 2020, 08:00
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
22 Jan 2020, 10:11Good day,
Thank you for bringing the matter to our attention.
We confirm having contacted you and discussed your concerns.
Thank you once again for taking your time to speak to us.
Regards,
Tracker Connect
Thank you for bringing the matter to our attention.
We confirm having contacted you and discussed your concerns.
Thank you once again for taking your time to speak to us.
Regards,
Tracker Connect
Tracker Connect's reply22 Jan 2020, 10:11
Official
Good day,
Thank you for bringing the matter to our attention.
We confirm having contacted you and discussed your concerns.
Thank you once again for taking your time to speak to us.
Regards,
Tracker Connect
Thank you for bringing the matter to our attention.
We confirm having contacted you and discussed your concerns.
Thank you once again for taking your time to speak to us.
Regards,
Tracker Connect