GZ
Gerry Z
1 reviews | Active since Apr 2013
06 Nov 2023, 15:56
Poor Poor service Tracker
Why do you offer a service, if you cannot provide one. Every time this month I log into Tracer connect there is an issue, or it says "Ops we cannot get your data". This is part of the service we pay for. So since you cannot provide the service, can I please have a refund this month as I couldn't use your service.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
06 Nov 2023, 16:24Good day Gerry,
We are in receipt of your concern and one of our coordinators will get in touch to assist you further.
Tracker Connect
We are in receipt of your concern and one of our coordinators will get in touch to assist you further.
Tracker Connect
Best regards,
Tracker Connect's reply06 Nov 2023, 16:24
Official
Good day Gerry,
We are in receipt of your concern and one of our coordinators will get in touch to assist you further.
Tracker Connect
We are in receipt of your concern and one of our coordinators will get in touch to assist you further.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
07 Nov 2023, 09:21Good day Mr Van Zyl,
We confirm that one of our coordinators got in touch to assist and upon conducting a security check to authorize that we are engaging with the account holder, you then dropped the line after refusing to comply with our standard operation procedure. For further assistance, please get back to us on ***.
Tracker Connect
We confirm that one of our coordinators got in touch to assist and upon conducting a security check to authorize that we are engaging with the account holder, you then dropped the line after refusing to comply with our standard operation procedure. For further assistance, please get back to us on ***.
Tracker Connect
Best regards,
Tracker Connect's reply07 Nov 2023, 09:21
Official
Good day Mr Van Zyl,
We confirm that one of our coordinators got in touch to assist and upon conducting a security check to authorize that we are engaging with the account holder, you then dropped the line after refusing to comply with our standard operation procedure. For further assistance, please get back to us on ***.
Tracker Connect
We confirm that one of our coordinators got in touch to assist and upon conducting a security check to authorize that we are engaging with the account holder, you then dropped the line after refusing to comply with our standard operation procedure. For further assistance, please get back to us on ***.
Tracker Connect
Best regards,
GZ
Gerry Z's updateReviewer Update
07 Nov 2023, 09:57If you are as quick to resolve your system issues as you are responding to HelloPeter complaints, it would have been a far better business
GZ
Gerry Z's update07 Nov 2023, 09:57
Reviewer Update
If you are as quick to resolve your system issues as you are responding to HelloPeter complaints, it would have been a far better business