1 reviews | Active since May 2012
Poor Customer Service / Satisfaction
The Tracker unit was installed on the 15/05/2018, since the installation we have had complications with the Alarm being set of constantly. I reported it the very next day, it was said that they will send a technician and until today 28/05/2018 we have not been helped. I think the customer service is truly not up to standard.
Good day Janine,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Good day Janine,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Good day Mrs. J. Lottering,
We confirm that we have made contact with you and you confirmed that the matter has been resolved.
Kind Regards,
Tracker Connect Customer Care
Best regards,
Good day Mrs. J. Lottering,
We confirm that we have made contact with you and you confirmed that the matter has been resolved.
Kind Regards,
Tracker Connect Customer Care
Best regards,