SM
Siphumelele M
1 reviews | Active since Nov 2020
17 Nov 2020, 14:01
Poor Customer Service
Poor customer service from Tracker. My contract with Tracker expired in August 2020 but the company kept billing me till to date. They are saying I should have called the to cancel my contract (though it expired). Staff (Accounts Dept) is very impolite when I was trying to enquire further about my account. I wouldn't recommend any of their product.
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Replies (2)
Tracker Connect's replyOfficial
17 Nov 2020, 14:25Good Day Siphumelele M
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply17 Nov 2020, 14:25
Official
Good Day Siphumelele M
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
17 Nov 2020, 16:49Good Day Siphumelele M,
This is to confirm that we have made contact with you and we have advised you accordingly.
Tracker Connect
This is to confirm that we have made contact with you and we have advised you accordingly.
Tracker Connect
Tracker Connect's reply17 Nov 2020, 16:49
Official
Good Day Siphumelele M,
This is to confirm that we have made contact with you and we have advised you accordingly.
Tracker Connect
This is to confirm that we have made contact with you and we have advised you accordingly.
Tracker Connect