Poor Customer Service

Tracker computer answering kept me forever before speaking to a real human in the sales who was not friendly or helpful. Manager of Tracker: please get rid of your answering system and get a real human being, but please train this human being properly. Remember, your switchboard or sales are your front team, don't chase customer away when they try to give you business. Your tracking system may be good but not your admin!!! Matrix direct sales line answered the line first time! I will definitely try Matrix.