MM
Mohau M

1 reviews | Active since Oct 2014

24 Jul 2025, 10:47

Poor Customer Service

I called to request my refund but I'm not being attended to. They wanted proof of payment which I submitted but still I don't get my refund.

0
Replies (3)
Tracker Connect
Tracker Connect's reply24 Jul 2025, 11:08
Official
Good day Mohau,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply24 Jul 2025, 11:26
Official
 Good day Mohau, 

This message is to confirm that Tracker Connect has contacted you and we are assisting 

Thank you 
Tracker Connect 
Tracker Connect
Tracker Connect's reply28 Jul 2025, 13:41
Official
Good day  Mohau Mo***eng , We confirm having contacted you and explained the resolution process of your query. We have sent you an email confirming the payment has been processed. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect